Support
A question about Sourire? The answer may be below. If not, write to me, I answer personally.
support@mxsstudio.com
Answer within two working days. For a bug, tell me your phone model and what
you were doing when it happened: it saves a round trip.
Frequently asked questions
Where are my memories stored?
They stay locally in your phone's secure app folder. Nobody else has access to them.
How does the random draw work?
Tap the jar to bring up a random memory.
How do I categorise memories?
Go to the history and press and hold a memory. You can then select several and choose "Categorise".
How do I categorise my memories one by one?
Two options: import your memories one at a time, or, from the categorisation screen for the selected batch, tap the photo with the counter on it. A carousel of your memories appears, with the option "Categorise one by one".
How do I delete memories?
Go to the history, press and hold the memory, select it and tap the "Delete" button.
How do I delete memory categories?
On the category selection screen, swipe left on the category you want to remove.
What happens if I change phone?
Your memories live on the device, not on a server, so they follow your phone's backup. Restore your usual backup on the new device and the app picks up where it left off. Without a backup, the memories stay on the old phone.
What does Premium add?
It unlocks every note decor. Nothing else changes: the free version is not a demo.
Reporting a problem
Sourire is built by one person. Every piece of feedback is read, and a good share of the fixes come from it. Do get in touch.